Duvall Leatherwork Return & Exchange Policy

We’re committed to 100% customer satisfaction! If you are unsatisfied with your purchase for any reason, you may return or exchange your leather goods for store credit or refund within 30 days of receipt.

Please keep in mind that returned items must be new and unused for a return or exchange.

Items may be returned or exchanged within 30 days of purchase and must be in new condition when we receive them.

Calendar book with a monthly spread

To return your full grain leather belt please fill out our belt return form. You will receive a response within 1-2 business days with your return shipping label.

Refunds are processed after your item has been inspected by an artisan, please keep in mind that returned items must be new and unused.

For all other product returns please fill out the product return form listed below

Please fill out our belt exchange form and indicate which style you would like to exchange for. You will receive a response within 1-2 business days with your return shipping label. Your new belt will be shipped when USPS has received your return package.

For all other product exchanges please fill out the product exchange form listed below

Please fill out our belt exchange form and indicate where your belt currently fits. Also tie a string in the hole which fits you best, this lets us know if your new belt needs to be larger or smaller. You will receive a response within 1-2 business days with your return shipping label.

Your new belt will be shipped when USPS has received your return package.

We’re happy to exchange your item for a new color, please submit an exchange form and indicate the product you would like to exchange for. You will receive a response within 1-2 business days with your return shipping label.

Your new item will be shipped when USPS has received your return package.

exchanging a blue arm candy for a sangria purple clutch bag

Please fill out the item return form and indicate your reason for return. You will receive a response within 1-2 business days with your return shipping label.

Refunds are processed after your item has been inspected by an artisan, please keep in mind that returned items must be new and unused.

After submitting your return or exchange form we will reach out to you and provide a return shipping label free of charge.

setting a package to be mailed into a usps mail bin

All returned items will be inspected upon receipt and your refund will be processed. Your refund receipt will be emailed to you.

After we receive notice from USPS that your package is in transit we will ship your new item and send you an email with your tracking number