We’re proud to offer free shipping on all domestic orders. We guarantee complete customer satisfaction from our workshop to your door every time, so just in case something goes wrong, we insure all of our shipped products for their full value.
If your order is damaged or lost during shipment, we will replace it at no cost to you. However, if something happens during shipment because you provided the wrong information to Duvall Leatherwork, we cannot replace your order. We also cannot replace it if someone other than you signs for it, or if no signature at all is provided upon delivery.
Are you local to our workshop? Then choose the “Local Pick-up” option at checkout and visit our shop during the hours listed below. Shipping costs for international customers vary by country.
We do our very best to ensure that your order arrives safe and sound to your doorstep. It’s just another way of showing that our customer service is second to none.